FAQs

Kypro Website Builders is a freelance remote website development micro agency offering affordable website solutions to small buisnesses i.e We work remotely with clients to create stunning and mobile friendly websites at an affordable price.
Currently, We offer:
• 🌐 Web Development service (Click here to get a website)
• 🎬 Advert Creation service (Click here to get an advert)
Our experts will handle the website building process, All you have to do is choose what website plan (Click here to choose a website plan) suits you and then place an order.
  • After which an order confirmation along with a questionnaire will be sent to the E-mail address you put in at the checkout section. Follow the prompt on the order confirmation and then reply the questionnaire with your answers. 
  • After which you'll be assigned an agent who will be working with you to finish up your website. Make sure to verify the agent assigned to you before you proceed to any step.
You do not need any technical expertise to use our services be it Web development or Ad creation.
Just tell us what you'll like to get done and if it  confirms to your package and is available at the moment, You'll have it done.
It takes about 1-3 days for your website to be completed.
The time taken for your website to be completed depend on the following factors:
  1. Your Website plan: Lower website plans means shorter website completion time
  2. Business category: Your business category determines what content appear on your site e.g E-commerce websites have a longer website completion time than Service website
  3. Website type: Your Website type is based on your business category e.g E-commerce means your website will be an online store which typically takes time to setup
  4. Your responsiveness to the agent you're working with: The faster you respond to your agent's prompt or requirements the faster your website can be completed. Any delay in necessary prompts would mean a delay in website completion
These factors play important roles in determining your website completion time.
For Our Website development plans ; Click here to see our Website plans
For Our Advert Packages ; Click here to see our Advert Packages
The cost of each package for any of our services are listed on our website ;
Features included in any Package are listed on the packages pricing ;
Yes, You can upgrade or downgrade your package at anytime. Simply tell the agent you're working with that you'll like to upgrade your package to any Package of your choice  or downgrade your package to a lower package due to insufficient budget and you'll have your website upgraded or downgraded.
But do note that upgrading your package would incur additional charges and downgrading your package could mean a loss of some additional features for your website.
Yes, We offer discounts during festive seasons or special occasions, Our discount offers are usually listed on our promo page (Click here to see our discount offers)
No, you don't exactly get to choose from a list of templates.
But we can adjust the website design style till you're satisfied and you can make decisions on things like:
  • What colour(s) you want in your website 
  • What font you'll like to use
  • The contents you'll like to see in your website 
  • The images on your website 
These decisions you get to make are also affected by your package
Yes, We offer custom website design services. Other than the conventional pre-made style of your website, we can actually customise your website design to be unique to your business type.
But Custom website design is only available to Recommended websites and above
Yes, You can. Custom website content is allowed.
But this would depend on your website plan. You can also ask your agent if custom content is allowed on your website.
Addition of extra pages like Gallery page, Presentation Video page depends on what plan you're going for.
For a Service website, an extra page wouldn't be necessary as you only need an online page to tell people more about your services. But if your website supports addition of extra pages you can request that a specific page be added to your website.
Simply tell your agent what page you'll like to add and it'll be added to your website.
Yes, The layout and design of your website can be changed.
But available layouts and design for any page / section is limited.
Yes, We offer Domain registration service.
But please note that we only register a domain name for your website when you get a website with us.
Yes, you can use a website gotten from us with a subdomain and connect it to any domain name gotten from any Third Party domain registrar.
Please not that you can only connect your own domain name not registered with/by us for Basic website plan and below
We offer Reseller hosting Service.
We offer such hosting to only websites gotten from us.
Yes, All website are backed up and overhauled monthly.
Backup and overhaul might not apply to the FREE WEBSITE plan
Your Website hosting comes with your Website plan, Which means an upgrade of your website plan potentially upgrades the type of hosting available to you
Currently, The only accepted payment method is BANK TRANSFER, You only make payments to the verified agent you're working with.
Make sure you verify the agent you're working with before proceeding; Click Here to verify your agent
Yes, You can get a refund if you're not satisfied with our service
But you get refund 30% of the total payment made and a Refund only applies when your website hasn't been connected to a domain name yet, if your website has been connected to a domain name a refund doesn't apply to you.
To request a refund, Kindly tell your agent that you're not satisfied with the website and you'll like a refund 
A Cancellation fee would only apply in cases of monthly renewal and optimization of your website.
No, Cancellation fees is incurred when you'll like to cancel your monthly website optimization and renewal.
But this would mean that your website optimization would be delayed for a few weeks, This will make your website unaccessible to your potential clients.
Yes, you can pause your website's monthly renewal and optimization temporarily/permanently.
Please note:
  • If you pause your website's monthly renewal and optimization temporarily: Your website optimization can be delayed and this can make your website unaccessible to potential clients for a while.
  • If you pause you website's monthly renewal and optimization permanently (Terminate your Website's optimization): Your website's optimization can be delayed and your Website's management could potentially be terminated.
Your website is hosted on a secure server and handled by our team of experts, This means your website is constantly monitored and secured on our secure hosting platform.
We offer WEBSITE CREATION SUPPORT and CUSTOMER SERVICE SUPPORT in issues related to our services.
You can contact our support team by sending us a message on our contact page; Click Here to Contact our support team
Our support is always active at all times, in cases of specialized support you can request a custom support from your agent
You can request a custom support from the verified agent you're working with and a maintenance services comes with your package.
Make sure to verify the agent you're working with
All content on your website are automatically generated and are not owned by anybody 
No, Use of copyrighted materials is not allowed on your website.
For such reason custom contents are modified before upload to the website
To add or remove content from your website, you can request a change of content on your website from your agent.
No, Websites gotten from KYPRO WEBSITE BUILDERS cannot be transferred to another hosting provider.
Subscription Cancellation applies to your Website's maintenance and optimization .
If you cancel your monthly Website's maintenance and optimization, your website still runs but delay in optimization can make your website unaccessible to potential clients at certain times.
Yes, We offer Advert Creation Services. Currently, that's the only available service.
Yes, you can get an E-commerce website from KYPRO WEBSITE BUILDERS depending on your website package, You can also ask the verified agent you're working with if your package supports an E-commerce website.
Yes, there are restrictions on the type of content you can publish on your website. Here are some examples:

Illegal or Harmful Content
1. Copyrighted materials: You cannot publish content that infringes on others' copyrights.
2. Child exploitation: Any content that exploits or harms children is prohibited.
3. Hate speech: Content that promotes hatred, violence, or discrimination against individuals or groups is not allowed.
4. Terrorist content: Materials that promote or glorify terrorism, violence, or harm against individuals or groups are prohibited.

Inappropriate or Explicit Content
1. Adult content: Explicit or pornographic materials are generally not allowed.
2. Graphic violence: Content that depicts excessive violence, gore, or harm to individuals or animals may be restricted.
3. Profanity or obscenity: Excessive use of profanity, obscenity, or derogatory language may not be permitted.

Misleading or Deceptive Content
1. Scams or phishing: Content designed to deceive or manipulate users into providing sensitive information or engaging in fraudulent activities is prohibited.
2. Fake news or propaganda: Misleading or false information presented as factual may not be allowed.
3. Deceptive advertising: Misleading or false advertising that deceives users about products, services, or promotions is not permitted.

Confidential or Sensitive Information
1. Personal data: Confidential or sensitive information about individuals, including addresses, phone numbers, or financial information, should not be published.
2. Trade secrets: Confidential business information, such as proprietary technology, recipes, or manufacturing processes, is generally not allowed.

Malicious or Damaging Content
1. Malware or viruses: Software designed to harm or exploit computer systems, networks, or users is prohibited.
2. DDoS attacks: Content designed to overwhelm or disrupt websites, networks, or services is not allowed.
3. Defamatory content: Materials that intentionally harm or damage the reputation of individuals, businesses, or organizations may be restricted.
Yes, Our Web development and Advert Creation service is aimed at nigerians hence  we comply with the NDPR (Nigerian Data Protection Regulation).
Therefore;
  • All Personal Data collected are for identification or to upload on your website when/where necessary .
  • We'll inform you upon the use of your data for required purposes.
  • You have the rights to decline the use of your personal data for any purpose.
  • We'll secure your data and only share it to the necessary parties involved in the creation of your website 
  • You have the rights to decline the creation of your website hence terminating any use of your data
Please note that By using our service you agree to our terms and conditions and usage of your personal data.
You can report any issues or bugs related to your website by;